Chief Commercial Officer (CCO)

Zurich, Switzerland, 10th April 2023
Caribbean Tours is Hiring

CHIEF COMMERCIAL OFFICER (CCO)
Founded 23 year ago in Switzerland, Caribbean Tours has been operating out of its main office in Havanna as a pioneer and leading destination specialist in Cuba for FIT-Private, Luxury, Group and MICE travel. The company is also present with a local operations and travel design team in Santo Domingo, Dominican Republic and has recently expanded to Playa del Carmen, Mexico.
We want to strengthen our top management team to continue consolidating our position as a leading DMC in the most important Caribbean destinations. Our client base are top tour operators and travel agency partners from around the world, while we also maintain our traditional focus on the German speaking source markets.
If you are open-minded, hands-on, love to travel and enjoy an inter-cultural, highly dynamic working environment this might be your ideal new job challenge.
We are looking for someone with experience as Sales & Marketing Manager preferably in the tourism, airline or hospitality industry who dominates Spanish, English while German would definitely be an advantage.
The CCO we are looking for should assume responsibility in the following areas:
Planning, budgeting & execution of the company's marketing & sales plan based on the objectives & management parameters elaborated with the top management and supervisory board of directors.
External representation and positioning of Caribbean Tours as a brand and as reliable long-term business partner including branding, trade exhibitions & fairs and key account management.
Optimization and digitalization of the sales processes including IT sales support tools based on Tourplan, LatinConnect, Baku, APIs and channel managers.
Coordinate SEO for our B2B presence as well as for our local B2C websites.
Sales activities B2B incl. key account management, CRM, sales in all segments, FIT-Private-Luxury, seat-In & groups, MICE and excursions & experiences.
Prioritize source markets, sales languages & product segments.
Public relations, newsletters & media relations.
B2C sales channel management.
Desired qualifications:
Relevant professional experience.
Strong intercultural skills - especially familiar with Latin and European cultures.
Excellent communication skills including public speaking.
Project management.
Leadership - especially with decentralized teams.
Analytical skills and capacity to draw strategic conclusions.
Strong business understanding and entrepreneurial skills.
Bachelor's degree or similar.
We are offering a long-term full-time position with competitive conditions, career perspectives
and the opportunity to grow with the company.
The job location is preferably in our main office in Habana, but the job implies travel and working
on-site and off-site. As alternative bases any other of the company's offices could be considered.
This is your chance for an exciting job in a tropical setting! Interested? We look forward to
receiving your detailed application by email to: jobs@caribbeantours.ch.
Mrs. Janice Curbelo
Director HR
Caribbean Tours
Kreuzplatz 1
8032 Zurich
Switzerland
www.caribbeantours.ch